Orders placed before 12 PM are delivered same-day. Orders after 12 PM arrive the next business day, 7 days a week.

Currently we ship within the UAE only. We plan to expand to other GCC countries soon.

Yes — free delivery on all orders across the UAE. No minimum order required.

Yes. Once your order ships you will receive a tracking link via WhatsApp and email.

All MagicStar products come with a 1-year warranty covering manufacturing defects.

Contact us via WhatsApp or email with your order number and a description of the issue. We will resolve it within 48 hours.

Manufacturing defects, hardware failures, and component malfunctions. Physical damage from misuse is not covered.

You can return any product within 7 days of delivery if it is unused and in original packaging.

Contact us via WhatsApp or email with your order number and reason for return. We arrange free pick-up.

Refunds are processed within 3–5 business days after we receive the returned item.

Turn on the device, enable Bluetooth on your phone, and select the MagicStar device from your Bluetooth list. Pairing takes under 10 seconds.

Battery life varies by product — typically 4–8 hours of continuous use. Check the product page for specific details.

Yes, all our products support pass-through charging so you can enjoy music while plugged in.

Tabby lets you split your purchase into 4 interest-free monthly payments. Available at checkout.

Tamara is a buy-now, pay-later option letting you split payments over 2–3 months with zero interest.

No — both Tabby and Tamara are completely interest-free when payments are made on time.